WHEELCHAIR ACCESSIBLE SEATING
Under the pavilion roof, reserved seating in Section 1 Row L and Section 4 Row O feature wheelchair-accessible and accessible seats. These seats are purchasable under the title Pavilion ADA or Accessible. Lawn general admission accessible seating is available behind Section 2 of the pavilion; Lawn ADA tickets are required for this section. These seats are purchasable under the title Lawn ADA. If you have already purchased tickets and now require accessible accommodations, please contact the box office at boxoffice@vvf.org to inquire about an exchange. Unfortunately, we cannot guarantee accommodation in accessible seating without a ticket during reserved/ticketed performances.
Wheelchairs are not available for rent. You may choose to remain in your wheelchair or transfer to a venue-provided folding chair.
By purchasing accessible seats, you are attesting that you or a person in your party require the features of those seats. If accessible seating is purchased fraudulently, the purchaser will be subject to investigation and/or relocation.
LIMITED MOBILITY
If you do not require the use of a wheelchair but would benefit from the features of our accessible seats, please purchase in reserved Pavilion ADA/Accessible in Section 1 Row L, Section 4 Row O, or Lawn ADA.
DEAF AND HARD OF HEARING
To request an ASL (American Sign Language) interpreter, please contact boxoffice@vvf.org no later than 14 days prior to your ticketed event date.
Listening Impaired Device available with advance notice of 48 hours.
If you need assistance or experience any issues while on-site, please find a staff member located at all entrances or contact our box office at 970.845.TIXS(8497).
BLIND OR LOW VISION
Our venue has an I-MAG screen for Lawn General Admission ticket holders. Magnified live video and important messages are displayed during the event. Occasionally artists choose not to use the I-MAG during their performance.
PARKING
Event Parking – Designated accessible parking during events is available in the Ford Park Parking Lot, located at 530 S Frontage Rd E, Vail, CO 81657. Additional parking is located at the Vail Athletic Field Parking Lot, located at 646 Vail Valley Dr, Vail, CO 81657. These parking lots are owned and managed by the Town of Vail. A valid disability placard or license plate is required to park in an accessible parking space. All parking is first-come, first-served. Guests are encouraged to arrive as early as possible to ensure availability.
Parking rates and calendar are available at: vaileventparking.com
The Vail Village and Lionshead Parking Structures are open for FREE parking and there are accessible free event buses running to and from the Ford Park lot.
Drop-off is available in the loading-only lane of the bus loop at Ford Park.
Shuttle Service – The Amp features a courtesy golf cart shuttle service from the Ford Park parking lot and the Vail Athletic Field parking lot. Please notify the parking lot attendant or call the box office (970) 845-8497 to request a courtesy cart shuttle service. A wheelchair-accessible cart is available on request. Cart service begins 30 minutes prior to doors and will run through the end of each event.
RESTROOMS
Accessible restrooms are available at both entrances to The Amp. A private family restroom is in the lobby of the main entrance. Please contact a staff member with additional questions.
SERVICE ANIMALS
Service animals are permitted in the amphitheater. Emotional support animals, comfort animals and therapy dogs are not service animals as defined by the 2010 ADA Guidelines. Each service animal must remain with its owner and be restrained. If a service animal interferes with other guests, corrective action may include re-arranging seating or removal of the service animal from the venue.
CONTACT US
If you would like assistance during an event, please contact a staff member located at all entrances to The Amp. Our staff will respond immediately with appropriate information or dispatch assistance to your location.
Phone: 970-845-8497 | Email: boxoffice@vvf.org