POLICIES

WELCOME

The Gerald R. Ford Amphitheater is pleased to be hosting a complete 2021 season with a wide array of programming in one of the nation’s most scenic outdoor venues.

 

NEW POLICIES IN PLACE SEPTEMBER 1

The health, safety, and comfortable enjoyment of performances for our guests, artists and employees is our number one goal. Effective September 1, 2021, the Gerald R Ford Amphitheater will implement revised venue health and safety policies for attendees, patrons, volunteers, and employees at all future performances. We may revise our policy in the future based on data specific to COVID disease trends in our County. We will update you if any changes are made to our COVID safety policies.  We thank you for your patronage, and for your understanding and cooperation.

VENUE OPERATIONAL PROTOCOLS: 

  • Proof of vaccination: For ages 12-and-older, proof of vaccination along with a photo ID (e.g. driver’s license, passport, driver’s permit, ski pass) that matches proof of vaccination card will be required upon entry to the theater.
    • WHAT CONSTITUTES PROOF OF VACCINATION: Your Proof of Vaccination can be a hard copy or digital picture of your vaccination card, myColorado app digital COVID-19 vaccine record or State Authorized Immunization Records.
  • Masks required for children: Children ages 2-through-11 are exempt from providing proof of vaccination, but a properly-fitted face mask must be worn at all times, except when eating or drinking. Children under the age of 2 are exempt from wearing a face mask.
  • Mask-supportive environment: The Gerald R. Ford Amphitheater will remain a mask-supportive environment. Wearing a face mask is strongly encouraged in the venues but is not required.
  • Medical exemptions: Attendees with a valid medical exemption, that prevents them from being vaccinated, will be permitted to enter the venues, but must provide written documentation of the exemption from their physician and must wear a mask in the venue at all times.

For ticket holders who are unable to meet the new venue requirements, refunds will be provided but must be requested in an email to boxoffice@vvf.org at least three business days in advance of the scheduled performance.

 

WE ASK OF YOU:

  • If you are sick or not feeling well, please stay home.
  • Wash hands often and use hand sanitizer where available

We remind everyone of the friendly atmosphere that has long been ingrained in the culture of the Gerald R. Ford Amphitheater, and ask all participants treat one another with kindness and respect.

Please note that health and safety protocols may be revised in the future based on data specific to COVID-19 disease trends in Eagle County.

Need more information? Please visit our COVID-19 page by clicking the button below. 

COVID-19 POLICY

TERMS AND CONDITIONS OF ADMISSION: WAIVER AND RELEASE OF LIABILITY:

The individual (“Attendee”) admitted to the Gerald R. Ford Amphitheater (“GRFA”), and any minor(s) accompanying Attendee, are subject to and agree to the following, as well as all “GRFA Policies” located at grfavail.com/policies. Attendee makes and agrees to all such policies, terms, conditions and agreements on behalf of any accompanying minor(s); if Attendee does not wish to or is not authorized to do so, Attendee should not allow any such minor to enter. In the event of any conflict between the GRFA Policies and the following, the GRFA Policies shall prevail.

VIEW TERMS & CONDITIONS

BOX OFFICE + TICKET POLICIES:

The Box Office is located at the Amphitheater, adjacent to the Betty Ford Alpine Gardens and Ford Park. The Box Office is open daily from 11am to 5 pm or until performance start time on any show night (early June-early September).

CONTACT THE BOX OFFICE
970.845.TIXS(8497)
888.920.ARTS(2787)
970.476.3361 (fax)
boxoffice@vvf.org

Ticketsvail.com is the official online ticketing provider for Vail Valley Foundation events at the GRFA such as Amp Summer Concerts and the Vail Dance Festival. Bravo! Vail Music Festival tickets can be purchased at bravovail.org.

ALL TICKET SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.

Lost Tickets: If you are unable to locate your tickets, please contact the box office to reprint them. Please note a reprint voids all previous tickets. Reprint fees may apply.

Third Party Tickets: vaildance.org, vvf.org and ticketsvail.com are the only official online ticketing providers for all performances at the GRFA. Tickets purchased from other sources may be more expensive, invalid and/or ineligible for box office assistance. The GRFA and the Vail Valley Foundation are not responsible for tickets purchased from other sources.

ADA Accessible Tickets: The GRFA provides reasonable accommodations to persons with disabilities, including those with limited mobility. View ADA Venue Access Map HERE. ADA Accessible seats are available. Please contact the box office for additional information or to make a special request.

Attendees are subject to all GRFA Venue Policies. Violation of GRFA Policies can result in removal from the premises and revocation of any ticket or invitation without refund.

FREQUENTLY ASKED QUESTIONS

Please click HERE to visit our COVID-19 Policy page and to see detailed FAQs.

 


  • Guests are allowed to bring food into the venue so long as it is done within venue bag policies (see below).
  • Personal sized coolers
    • No larger than 18qt.
    • Please be prepared to show all items stored.
  • Empty Water bottles
  • Non-alcoholic, commercially-sealed beverages
  • Blankets
  • Umbrellas
  • Short-legged chairs to sit on the lawn (EX: Crazy Creek or REI Trail Chair) – chairs can be no more than 5 inches off the ground
  • Limited stroller parking is available along the wall adjacent to the main restrooms. You will not be able to take your stroller to your seat. The Amp is not responsible for lost or stolen items.
  • If you ride your bike, there is a small public bike rack located across from the box office near the creek. Bike Valet may not be available.

  • Bag policy:
    • No oversized bags. Scroll down to see more information about our bag policy.
  • Persons entering GRFA may be subject to a search
  • Smoking of any kind
  • Weapons of any kind
  • Alcohol
  • Skateboards
  • Bicycles
  • Scooters
  • In-Line Skates
  • Lawn Chairs with legs taller than 5 inches (you should not be able to roll a softball under the chair)
  • Pets
  • Hammocks
  • Tents
  • Hula Hoops
  • Camera and recording device policy:
    • The Amp enforces a no-video/audio capture policy at major events*. Professionals who wish to capture still imagery, videography, or audio must apply for a credential HERE. *Spectators attending a graduation ceremony are welcome to bring recording devices and cameras of any kind.

  • All bags are subject to search (please help us by packing your bag with this in mind)
  • No oversized bags will be allowed (for example: duffle bags, large backpacking bags, suitcases)

The Gerald R. Ford Amphitheater can host up to 2,800 guests within the pavilion and lawn seating areas. Please note that the venue will fill quickly. 


All tickets sales are final. No refunds or exchanges.


The Amphitheater stage and pavilion seating sections have a large roof protecting it from adverse weather. The Vail Valley is famous for afternoon and evening hit-and-run rain showers. Weather is generally not a factor for most shows. We encourage you to check weather forecasts prior to attending a show at the venue.

Should a performance be changed or postponed due to weather conditions, announcements will be made on the Amphitheater website and social channels regarding pertinent details.


The Betty Ford Alpine Gardens is an internationally acclaimed botanic gardens known for its alpine horticulture, education and conservation, and is the highest elevation botanical garden in the world situated at 8,200’ (2,700 m) in the central Rocky Mountains. The Gardens attracts more than 100,000 visitors annually to see its unique collection of alpine and mountain plants collected from around the world.

The Gardens is located to the west of the Amphitheater. More information about the Gardens can be found at their main website or in Vail at the Betty Ford Alpine Gardens Education Center.


One hour prior to showtime unless stated differently on the ticket.


We plan to offer a wide range of beverage and food options this summer. Check out the concessions offerings HERE.

*Guests are allowed to bring food into the venue so long as it is done within venue bag policies.


The Box Office is open daily from 11am to 5pm or through intermission on any performance evening, June through mid-September


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