POLICIES

WELCOME

The Gerald R. Ford Amphitheater is pleased to welcome a complete 2021 season with a wide array of programming in one of the nation’s most scenic outdoor venues.

As permitted by current State of Colorado and Eagle County guidelines, the Gerald R. Ford Amphitheater is operating at up-to-100% capacity, without any social distancing or mask requirements*. If you are not comfortable with this approach, although we will miss your presence, we ask you to consider not attending at this time.  

*Exceptions: Our venue often hosts visiting productions, artists, or third-party event organizers who may elect to follow increased health and safety protocols. The Gerald R. Ford Amphitheater venue and staff respect and will comply with these requests.

WE ASK OF YOU:

  • If you are sick or not feeling well, please stay home.
  • Wash hands often and use hand sanitizer where available

COVID-19 PROTOCOLS:

We remind everyone of the friendly atmosphere that has long been ingrained in the culture of the Gerald R. Ford Amphitheater, and ask all participants treat one another with kindness and respect.

Please note that health and safety protocols may be updated throughout the summer.

COVID-19 POLICY

TERMS AND CONDITIONS OF ADMISSION: WAIVER AND RELEASE OF LIABILITY:

The individual (“Attendee”) admitted to the Gerald R. Ford Amphitheater (“GRFA”), and any minor(s) accompanying Attendee, are subject to and agree to the following, as well as all “GRFA Policies” located at grfavail.com/policies. Attendee makes and agrees to all such policies, terms, conditions and agreements on behalf of any accompanying minor(s); if Attendee does not wish to or is not authorized to do so, Attendee should not allow any such minor to enter. In the event of any conflict between the GRFA Policies and the following, the GRFA Policies shall prevail.

VIEW TERMS & CONDITIONS

BOX OFFICE + TICKET POLICIES:

The Box Office is located at the Amphitheater, adjacent to the Betty Ford Alpine Gardens and Ford Park. The Box Office is open daily from 11am to 5 pm or until performance start time on any show night (early June-early September).

CONTACT THE BOX OFFICE
970.845.TIXS(8497)
888.920.ARTS(2787)
970.476.3361 (fax)
boxoffice@vvf.org

Ticketsvail.com is the official online ticketing provider for Vail Valley Foundation events at the GRFA such as Amp Summer Concerts and the Vail Dance Festival. Bravo! Vail Music Festival tickets can be purchased at bravovail.org.

ALL TICKET SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.

Lost Tickets: If you are unable to locate your tickets, please contact the box office to reprint them. Please note a reprint voids all previous tickets. Reprint fees may apply.

Third Party Tickets: vaildance.org, vvf.org and ticketsvail.com are the only official online ticketing providers for all performances at the GRFA. Tickets purchased from other sources may be more expensive, invalid and/or ineligible for box office assistance. The GRFA and the Vail Valley Foundation are not responsible for tickets purchased from other sources.

ADA Accessible Tickets: The GRFA provides reasonable accommodations to persons with disabilities, including those with limited mobility. View ADA Venue Access Map HERE. ADA Accessible seats are available. Please contact the box office for additional information or to make a special request.

Attendees are subject to all GRFA Venue Policies. Violation of GRFA Policies can result in removal from the premises and revocation of any ticket or invitation without refund.

FREQUENTLY ASKED QUESTIONS

  • Guests are allowed to bring food into the venue so long as it is done within venue bag policies (see below).
  • Personal sized coolers
    • No larger than 18qt.
    • Please be prepared to show all items stored.
  • Empty Water bottles
  • Non-alcoholic, commercially-sealed beverages
  • Blankets
  • Umbrellas
  • Short-legged chairs to sit on the lawn (EX: Crazy Creek or REI Trail Chair) – chairs can be no more than 5 inches off the ground
  • Limited stroller parking is available along the wall adjacent to the main restrooms. You will not be able to take your stroller to your seat. The Amp is not responsible for lost or stolen items.
  • If you ride your bike, there is a small public bike rack located across from the box office near the creek. Bike Valet may not be available.

  • Bags policy:
    • No backpacks or oversized bags. Scroll down to see more information about our bag policy.
  • Persons entering GRFA may be subject to a search
  • Smoking of any kind
  • Weapons of any kind
  • Alcohol
  • Skateboards
  • Bicycles
  • Scooters
  • In-Line Skates
  • Lawn Chairs with legs taller than 5 inches (you should not be able to roll a softball under the chair)
  • Pets
  • Hammocks
  • Hula Hoops
  • Camera and recording device policy:
    • The Amp enforces a no-video/audio capture policy at major events*. Professionals who wish to capture still imagery, videography, or audio must apply for a credential HERE. *Spectators attending a graduation ceremony are welcome to bring recording devices and cameras of any kind.

Bags allowed are:

  • One small clutch purse (no larger than 5”x8”)
  • A clear bag (for example, Ziploc) so that staff may do a touchless search
  • All other bags will not be allowed

The Gerald R. Ford Amphitheater can host up to 2,800 guests within the pavilion and lawn seating areas. Please note that the venue will fill quickly. 


All tickets sales are final. No refunds or exchanges.


The Amphitheater stage and pavilion seating sections have a large roof protecting it from adverse weather. The Vail Valley is famous for afternoon and evening hit-and-run rain showers. Weather is generally not a factor for most shows. We encourage you to check weather forecasts prior to attending a show at the venue.

Should a performance be changed or postponed due to weather conditions, announcements will be made on the Amphitheater website and social channels regarding pertinent details.


The Betty Ford Alpine Gardens is an internationally acclaimed botanic gardens known for its alpine horticulture, education and conservation, and is the highest elevation botanical garden in the world situated at 8,200’ (2,700 m) in the central Rocky Mountains. The Gardens attracts more than 100,000 visitors annually to see its unique collection of alpine and mountain plants collected from around the world.

The Gardens is located to the west of the Amphitheater. More information about the Gardens can be found at their main website or in Vail at the Betty Ford Alpine Gardens Education Center.


One hour prior to showtime unless stated differently on the ticket.


We plan to offer a wide range of beverage and food options this summer. Check out the concessions offerings HERE.

*Guests are allowed to bring food into the venue so long as it is done within venue bag policies.


The Box Office is open daily from 11am to 5pm or through intermission on any performance evening, June through mid-September


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